Climb and Maintain Partner Program

Support the work. Stay part of the conversation.

A Climb and Maintain Partner makes a one-time contribution of at least $50 to support the work behind our tools, services, and social-purpose mission. Partner status does not expire. New Partners also receive practical, time-limited welcome benefits that do.

CM / PARTNERONE-TIME
Permanent status, practical welcome benefits
$50+minimum one-time contribution
12 mocomplimentary Premium Support

There is no annual Partner fee and no automatic renewal. Later contributions are welcome but do not restart time-limited welcome benefits.

What Partners receive

Some things last. Some things are a welcome aboard.

Partner status is permanent. Recognition, community feedback invitations, and reasonable Checklist Companion requests remain Partner privileges. Premium Support and the hosting-or-CUE choice are time-limited welcome benefits for new Partners.

Premium Support

Priority support is a service, not lifetime access to a person.

Premium Support is C&M's faster support tier. It includes priority queue placement and a four-business-hour initial-response commitment during Premium Support Hours: Monday through Friday, 7:00 AM–5:00 PM Pacific, including company-observed holidays. The clock pauses outside those hours.

Premium Support applies to C&M offerings, JPH-supported services and stacks, and other support areas C&M has explicitly accepted into scope. It is not a general-purpose technology helpdesk. The response commitment covers an initial response, not guaranteed resolution time.

Premium Support does not include unlimited project labor, custom development, major migrations, recovery work, or other separately scoped technical services.

New Partners receive Premium Support at no additional charge for their first 12 months. After that, Partner status continues permanently while Premium Support ends. C&M may offer Premium Support separately as a paid service.

How it works

One contribution. Permanent status. No annual Partner dues.

Partner enrollment starts with a one-time contribution of at least $50. We confirm Partner status, activate the complimentary Premium Support year, and help you claim your one-time hosting or CUE welcome benefit. There is no recurring Partner charge.

The boring-but-important bit

Partner is a program status, not an ownership interest.

Climb and Maintain, SPC is a Washington social purpose corporation, not a tax-exempt nonprofit. Partner contributions are payments to support our work and receive the program benefits described here; they are not represented as tax-deductible charitable donations, investments, employment, or ownership in the company.

Feedback opportunities are generally offered to the Partner community through channels such as email, Discord, or surveys. Partner status does not purchase individual access to company leadership, governance rights, or control of the roadmap.

Flight Dispatcher, Checklist Companion, and Tech Ticket remain free public tools. Prefer to support the work without Partner benefits? Ordinary voluntary support remains available here.

Partner enrollment

Want in?

Partner enrollment is open. Choose a one-time amount from $50 to $999 at Stripe checkout; $50 is suggested. We will use your checkout contact details to follow up about activating your Partner benefits.